Rustik-355

• Style: High-Tech Performance Rope Cap
• Design: Innovative laser-perforated design for superior ventilation
• Material: Lightweight and breathable fabric for maximum comfort
• Accent: Stylish rope detail adds a nautical touch
• Closure: Adjustable snapback for a customized fit
• Best For: Ideal for sports, outdoor adventures, and active lifestyles
• Audience: Perfect for individuals seeking a blend of modern technology and classic style in their headwear

At Rustik Ropers, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help with a straightforward return and refund process.

1. Return Eligibility

• Time Frame: Returns are accepted within 30 days of the purchase date.
• Condition: Items must be unused, unwashed, and in their original condition with tags attached.
• Proof of Purchase: A receipt or proof of purchase is required.

2. Non-Returnable Items

• Items marked as “Final Sale” or "Clearance"
• Customized or personalized products

3. Return Process

• Step 1: Contact our customer service team at contact@therustiks.com to initiate a return.
• Step 2: Ship the item back to our return address provided by customer service. Customers are responsible for return shipping costs unless the item was defective or incorrect.
• Step 3: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4. Refunds

• Processing: Approved refunds will be processed to your original payment method within 7–10 business days after inspection.
• Shipping Costs: Original shipping fees are non-refundable.

5. Exchanges

• Exchanges are accepted for the same item in a different size or color, if available. Follow the return process above and indicate that you’d prefer an exchange.

6. Damaged or Defective Items

• If you receive an item that is damaged or defective, please contact us within 7 days of receipt. We will provide a replacement or full refund, including shipping costs.

For any questions about our return and refund policy, please contact us at contact@therustiks.com.

Rustik Ropers is committed to providing high-quality products and customer care. Thank you for shopping with us!

1. Processing Time

• Order Processing: Orders are typically processed within 1–3 business days.
• Business Days: Processing and shipping times apply to weekdays only (Monday–Friday), excluding holidays.

2. Shipping Methods & Delivery Times

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: 1 business day
• Delivery times may vary depending on your location and selected shipping method.

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and chosen delivery option.
• Free standard shipping is available on orders over $50 within the continental U.S.

4. Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with tracking details. Please allow up to 24 hours for tracking information to update.

5. Shipping Restrictions

• Currently, we only ship within the United States.
• We do not ship to P.O. boxes, APO/FPO addresses, or international locations at this time.

6. Lost or Delayed Packages

• If your package is delayed or lost in transit, please contact our customer service team at contact@therustiks.com, and we will work to resolve the issue.

Questions? For more information or assistance with your order, please reach out to us at contact@therustiks.com.