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Privacy Policy

Last Updated: January 5, 2025

Introduction

Welcome to The Rustiks Collective.  We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service"). 

Information We Collect

Personal Information

We collect information that you voluntarily provide when using our Service, including:

  • Name, email address, phone number, and billing address

  • Payment information (processed securely through our payment processors)

  • Appointment scheduling preferences and history

  • Purchase history and product preferences

  • Profile pictures (optional)

  • Communications with our customer service team

Automatically Collected Information

When you use our Service, we automatically collect:

  • Device information (model, operating system, unique device identifiers)

  • IP address and location data

  • Browser type and version

  • Usage data (features accessed, time spent, interaction patterns)

  • Cookie data and similar tracking technologies

How we Use Your Information

We use your information to:

  • Process and manage your appointment bookings

  • Fulfill and track your orders

  • Provide customer support

  • Send appointment reminders and order updates

  • Process payments and prevent fraud

  • Personalize your shopping experience

  • Send promotional communications (with your consent)

  • Improve our Services and develop new features

  • Comply with legal obligations

Information Sharing and Disclosure

We may share your information with:

  • Service providers (payment processors, delivery services, cloud storage)

  • Partner salons and beauty professionals (only necessary booking information)

  • Legal authorities when required by law

  • Business partners (with your explicit consent)

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data

  • Regular security assessments

  • Secure data storage and transmission

  • Access controls and authentication

  • Regular staff training on data protection

Your Rights and Choices

You have the right to:

  • Access your personal information

  • Correct inaccurate data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Disable cookies and tracking

  • Export your data

  • Withdraw consent at any time

Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes through the Service or via email. Continued use of the Service after changes constitutes acceptance of the updated Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

The Rustik Collective

Email: contact@therustiks.com

Phone: 520-474-4200

Address: 4500 Oracle Rd Suites 425 & 427

Tucson, AZ 85705

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

  • Right to know what personal information is collected

  • Right to know whether personal information is sold or disclosed

  • Right to opt-out of the sale of personal information

  • Right to request deletion of personal information

  • Right to non-discrimination for exercising these rights

International Data Transfers

If you are accessing our Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers are located. By using our Service, you consent to such transfers as required for service provision.

Cookie Policy

We use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences.

Data Retention

We retain your personal information for as long as necessary to provide our Services and comply with legal obligations. When we no longer need your data, it will be securely deleted or anonymized.

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