Rustik-256

• Style: Umpqua River-Inspired Rope Cap
• Design: Five-panel construction with a modern, streamlined look
• Accent: Distinctive front rope accent for added outdoor flair
• Inspiration: Named after the Umpqua River, ideal for adventure enthusiasts
• Closure: Classic snapback for a customizable fit
• Fit: One size fits most, accommodating various head shapes
• Versatility: Blends baseball cap comfort with trucker hat style
• Best For: Perfect for fishing trips, river outings, and casual weekend wear
• Audience: Ideal for outdoor lovers and those seeking a unique, adventure-ready cap

At Rustik Ropers, customer satisfaction is our top priority. If you're not completely satisfied with your purchase, we're here to help with a straightforward return and refund process.

1. Return Eligibility

• Time Frame: Returns are accepted within 30 days of the purchase date.
• Condition: Items must be unused, unwashed, and in their original condition with tags attached.
• Proof of Purchase: A receipt or proof of purchase is required.

2. Non-Returnable Items

• Items marked as “Final Sale” or "Clearance"
• Customized or personalized products

3. Return Process

• Step 1: Contact our customer service team at contact@therustiks.com to initiate a return.
• Step 2: Ship the item back to our return address provided by customer service. Customers are responsible for return shipping costs unless the item was defective or incorrect.
• Step 3: Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4. Refunds

• Processing: Approved refunds will be processed to your original payment method within 7–10 business days after inspection.
• Shipping Costs: Original shipping fees are non-refundable.

5. Exchanges

• Exchanges are accepted for the same item in a different size or color, if available. Follow the return process above and indicate that you’d prefer an exchange.

6. Damaged or Defective Items

• If you receive an item that is damaged or defective, please contact us within 7 days of receipt. We will provide a replacement or full refund, including shipping costs.

For any questions about our return and refund policy, please contact us at contact@therustiks.com.

Rustik Ropers is committed to providing high-quality products and customer care. Thank you for shopping with us!

1. Processing Time

• Order Processing: Orders are typically processed within 1–3 business days.
• Business Days: Processing and shipping times apply to weekdays only (Monday–Friday), excluding holidays.

2. Shipping Methods & Delivery Times

• Standard Shipping: 5–7 business days
• Expedited Shipping: 2–3 business days
• Overnight Shipping: 1 business day
• Delivery times may vary depending on your location and selected shipping method.

3. Shipping Costs

• Shipping costs are calculated at checkout based on your location and chosen delivery option.
• Free standard shipping is available on orders over $50 within the continental U.S.

4. Tracking Your Order

• Once your order is shipped, you will receive a confirmation email with tracking details. Please allow up to 24 hours for tracking information to update.

5. Shipping Restrictions

• Currently, we only ship within the United States.
• We do not ship to P.O. boxes, APO/FPO addresses, or international locations at this time.

6. Lost or Delayed Packages

• If your package is delayed or lost in transit, please contact our customer service team at contact@therustiks.com, and we will work to resolve the issue.

Questions? For more information or assistance with your order, please reach out to us at contact@therustiks.com.