Facial Toner

Experience the refreshing benefits of our BBG Hydrating Facial Toner, now enhanced with a delicate rose water fragrance to elevate your skincare routine. This gentle toner is enriched with soothing botanicals, hydrating agents, and the calming aroma of rose water, restoring natural moisture levels, refining pores, and enhancing your complexion's texture. Ideal for all skin types, it provides a calming effect that prepares your skin for the next steps in your skincare routine, ensuring optimal absorption of serums and moisturizers. Achieve a fresh, smooth, and perfectly balanced glow with every use of this luxurious, rose-infused toner!

At BBG, we strive to ensure you are fully satisfied with your purchase. Please review our return and refund policy below:

Returns
- Eligibility: Items must be returned within 30 days of purchase. To qualify for a return, products must be unused, in their original packaging, and in the same condition as received.
- Proof of Purchase: A valid receipt or proof of purchase is required for all returns.
- Non-Returnable Items: Certain items, such as opened or used personal care products, gift cards, and final sale items, are not eligible for return.

Refunds
- Processing Time: Once we receive your returned item, please allow up to 5-7 business days for inspection and processing. We will notify you of the approval or rejection of your refund.
- Approved Refunds: Refunds will be processed to the original method of payment. Depending on your payment provider, it may take an additional 3-10 business days for the refund to appear in your account.
- Partial Refunds: In certain situations (e.g., items not in original condition or damaged for reasons not due to our error), only partial refunds may be granted.

Exchanges
- Defective or Damaged Items: If your item arrives damaged or defective, we will gladly exchange it. Please contact our customer service team within 7 days of receiving your order for assistance.

Return Shipping
- Customer Responsibility: Customers are responsible for return shipping costs unless the item was received damaged or incorrect.
- Return Address: Please send all eligible returns to the address provided by our customer service team. We recommend using a trackable shipping service or purchasing shipping insurance for your return, as we cannot guarantee receipt of returned items.

For any further questions or assistance, please contact our customer service team. Thank you for choosing BBG!

At BBG, we aim to ensure a smooth delivery experience. Below are our standard shipping guidelines:

Shipping Options & Rates
- Standard Shipping: Free for orders over $50 within the U.S. Orders below $50 incur a flat rate of $5.95.
- Expedited Shipping: Available for an additional fee at checkout.
- International Shipping: Currently unavailable; we ship within the U.S. only.

Processing Times
- Orders are typically processed within 1-2 business days.
- Orders placed on weekends or holidays will be processed on the next business day.

Estimated Delivery Times
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days

Delivery times may vary depending on your location and external factors beyond our control (e.g., weather, carrier delays).

Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can monitor your package’s journey via the provided link.

Shipping Issues
If you experience any issues with your shipment, please reach out to our customer service team for assistance. 

Thank you for shopping with BBG!